Terms & Conditions

Terms and Conditions – Sarbaani.com

Welcome to Sarbaani.com (“we,” “our,” “us”). By accessing or using our website and services (the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years old to use our Services. By using Sarbaani.com, you confirm that you meet this age requirement.

2. User Accounts

You may need to create an account to access certain features. You agree to provide accurate and updated information, maintain the confidentiality of your credentials, and take responsibility for all activities under your account.

3. Orders & Payments

  • Order Acceptance: All orders are subject to availability and our approval.

  • Pricing: Prices are listed in INR and may change without notice. Taxes and shipping charges may apply unless stated otherwise.

  • Payment: We accept various payment methods. By submitting payment details, you confirm authorization to use that payment method.

4. Product Authenticity & Brand Ownership

We maintain a strict zero-tolerance policy against counterfeit products.

  • Authenticity Guarantee: All products listed on Sarbaani.com are 100% genuine and sourced exclusively through authorized distributors, official resellers, or verified importers.

  • No Brand Affiliation: Sarbaani.com is an independent retailer and does not claim ownership of or affiliation with any brand unless explicitly authorized.

  • We take rigorous steps to verify the authenticity of every product sold.

  • Customers must report any concerns regarding authenticity within 24 hours of delivery.

Violations of this policy may result in immediate account termination and legal action.

5. Fraud & Misuse Policy

We reserve the right to cancel orders or suspend accounts showing signs of fraud, misuse, or policy violations. Users found guilty of chargeback fraud, abuse, or attempting to sell counterfeit products through any associated channels may be permanently banned.

6. Bulk Orders & Wholesale Terms

Bulk orders are subject to manual review. Wholesale clients must adhere to resale agreements, brand-specific policies, and minimum order quantities. We do not support parallel imports or grey market distribution without verification.

7. Reviews & Moderation

We encourage genuine customer feedback. However, we may remove reviews that contain misleading claims, offensive language, or promotional/spam content.

8. Privacy & Data Protection

We are committed to protecting your privacy. Please review our [Privacy Policy] for details on how we collect, use, and protect your information.

9. Intellectual Property

All content, visuals, source code, and trademarks on our website are the property of Sarbaani.com or licensed to us. You may not copy, reproduce, or exploit any part of the site for commercial purposes without written consent.

10. User Submissions

All suggestions, feedback, or content submitted to Sarbaani.com become our property. You are solely responsible for your submissions and must ensure they do not infringe on any third-party rights.

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or practices. Please review their terms before interacting.

12. Limitation of Liability

To the maximum extent permitted by law, Sarbaani.com is not liable for indirect, incidental, or consequential damages arising from your use of our Services.

13. Indemnification

You agree to indemnify Sarbaani.com and its affiliates against any claims or damages arising from your violation of these Terms or misuse of our Services.

14. Changes to Terms

We may update these Terms at any time. Continued use of the site after changes means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of India. Disputes shall be resolved exclusively in the courts of Haryana, India.

16. Contact Us

📧 Email: support@sarbaani.com
📞 Phone: +91 97178 79687