Counterfeit Goods Policy

At Sarbaani.com, we are committed to authenticity, transparency, and trust. Our customers deserve only the best, and we take strict measures to ensure every product we sell is 100% genuine.

🔒 Our Zero-Tolerance Policy

Sarbaani.com has a strict zero-tolerance policy toward counterfeit, replica, or fake products. We do not promote, sell, or facilitate the sale of counterfeit goods in any form. This is a core commitment of our brand and platform.

✅ Product Sourcing & Verification

  • All products listed on Sarbaani.com are sourced only through authorized distributors, licensed importers, or verified partners.

  • We thoroughly verify documentation, supply chains, and authenticity before listing any product.

  • We do not engage in parallel imports or grey market sales without full compliance and transparency.

🔍 Customer Assurance

  • Every product comes with a 100% authenticity guarantee.

  • If you have concerns regarding the authenticity of a product, contact us within 24 hours of delivery at support@sarbaani.com with photos and order details.

  • We will investigate promptly and offer replacements, returns, or refunds as applicable.

🚫 Prohibited Listings

We strictly prohibit the listing or promotion of:

  • Replica or fake perfumes

  • Products infringing trademarks or brand IP

  • Items not traceable to a legitimate distributor

🛡️ Reporting Suspicious Activity

If you suspect counterfeit products being sold under our name or branding (including on other marketplaces), please notify us at:
📧 support@sarbaani.com

We actively investigate all claims and take immediate action, including legal recourse where necessary.

📜 Compliance with Google & Brand Policies

Sarbaani.com operates in full compliance with:

  • Google’s Counterfeit Goods Policy

  • Brand protection guidelines

  • Indian laws related to trademark protection and consumer rights

🧾 Legal Notice

We are an independent multi-brand retailer and do not claim ownership or direct affiliation with the brands sold unless explicitly mentioned. Trademarks and brand names belong to their respective owners.

🔄 Policy Updates

This policy may be updated as required to meet evolving brand protection standards or marketplace regulations. Please review it regularly.

🤝 Your Trust, Our Priority

We appreciate your trust in Sarbaani.com. Delivering authentic, high-quality fragrances is not just a policy — it’s our promise.